How to Order from Seals + Direct
There are various ways you can place an order.
- Order Online as you browse.
- By e-mail to sales@sealsplusdirect.co.uk If you do not want to leave your credit card details, please advise and we will contact you via the telephone on receipt of the order to obtain them.
- By telephone on 0845 226 3345 (local rate) or 01425 617722 International +44 845 226 3345 or +44 1425 617722
- By fax on 0845 226 3343 (local rate) or 01425 610967. International +44 845 226 3343 or +44 1425 610967
- By post to: Seals + Direct Ltd, Unit 6, Milton Business Centre, Wick Drive, New Milton, Hants BH25 6RH, UK.
- Please Click here for a printable order form
Payment can either be by cheque or postal order (payable to Seals + Direct Ltd), or by all major credit or debit cards.
Trade or quantity discounts may apply. Please contact us for details
Trading terms
By placing your order you agree to our terms and conditions.
- ORDER ACKNOWLEDGEMENT - We will acknowledge your order by e-mail.
- PAYMENT - Payment is normally by credit card. We do not charge your card until the goods are ready for despatch. You may also pay by Switch, Solo, cheque or direct into our bank account. If we over charge you for goods lets us know so we can rectify this with an agreed refund. If we undercharge you, equally, let us know, we may or may not ask for the extra to make up the balance. Alterations to bills will be made within 5 days. For credit account customers out terms are strictly 30 days from month of invoice.
- ORDER CANCELLATIONS - Orders can be cancelled up to the point of despatch. After which clearly the payment has been made, goods despatched and the contract completed. Please await delivery and contact us to return the goods in the manner detailed in the Returns section. For all stock items a 20% handling charge is made. For all items that have been specially ordered or manufactured, we will discuss the details with you.
- RETURNS - Returns in effect are complaints because you as the customer are unhappy with the sale. We will treat all complaints fairly and endeavour to resolve the problem quickly. To help this process items should not be returned without contacting us first. If you have to return goods that were ordered incorrectly please refer to our order cancellation policy for handling charges. All carriage costs for returned goods are to be paid by the customer. Returns have to be made within 30 days.
- DELIVERY - The majority of goods are kept ex stock for quick delivery. All stock items will be despatched within 24 hours via either 1st class post or via next day carriers (UK only). Our next day carriers will require a signature upon delivery. If no one is available they will put a card through your door and you then have to contact your local depot to arrange for redelivery. A redelivery will be chargable at a cost of £6.00 + VAT. Alternatively we can ask them to leave your parcel safe (at your risk). For non-stock and special order items please allow up to 14 days for delivery. Overseas orders will be sent via the most cost effective method (we will discuss this with you prior to despatch). If there is a delay in delivery we will contact you.
- RECEIPTS - A VAT receipt will be forwarded with your goods.
- PRICES - All prices shown on this site are in GB£ and are exclusive of VAT. E&OE
- ORDER QUANTITIES - All products should be ordered by the half/full metre, roll or length as stated by the pricing structure. We are unable to supply part quantities, unless by prior agreement. Any part lengths will be rounded up to the nearest half or full metre and invoiced accordingly. Please contact us prior to ordering if you have any queries.
Carriage charges
United Kingdom
£4.25 for orders up to £20.00
£6.95 for orders £20.01 to £34.99
£10.50 for orders £35.00 and above
Please note that any items over 20Kg will incur an additional charge of £0.30 per Kg.
Highlands, Islands and N Ireland (up to 30Kg) at £17.00
Overseas shipping costs
Up to 2Kg via Royal Mail small packet service. This is a non trackable service and transit times can be up to 10 days (dependent on location). We
reserve the right to amend your order to the correct shipping cost and will advise you when the order is processed.
|
.
|
EUROPE
|
WORLDWIDE
|
|
Weight
|
Cost
|
Cost
|
|
300
|
£ 5.22
|
£ 7.30
|
|
400
|
£ 5.82
|
£ 8.58
|
|
500
|
£ 6.42
|
£ 9.86
|
|
600
|
£ 7.02
|
£ 11.14
|
|
700
|
£ 7.62
|
£ 12.42
|
|
800
|
£ 8.22
|
£ 13.70
|
|
900
|
£ 8.82
|
£ 14.98
|
|
1000
|
£ 9.42
|
£ 16.26
|
|
1100
|
£ 10.02
|
£ 17.54
|
|
1200
|
£ 10.62
|
£ 18.82
|
|
1300
|
£ 11.22
|
£ 20.10
|
|
1400
|
£ 11.82
|
£ 21.38
|
|
1500
|
£ 12.42
|
£ 22.66
|
|
1600
|
£ 13.02
|
£ 23.94
|
|
1700
|
£ 13.62
|
£ 25.22
|
|
1800
|
£ 14.22
|
£ 26.50
|
|
1900
|
£ 14.82
|
£ 27.78
|
|
2000
|
£ 15.42
|
£ 29.06
|
For parcels over 2Kg and up to 30Kg to Europe.
|
Zone 1
2 days
|
Belgium, France, Germany
Luxembourg, Netherlands
Ireland
|
£21.00
|
|
Zone 2
3 days
|
Austria, Denmark
|
£26.00
|
|
Zone 3
3-4 days
|
Czech Republic, Italy, Slovakia
Spain
|
£32.00
|
|
Zone 4
4-5 days
|
Estonia, Finland, Poland
Portugal, Slovenia, Sweden
|
£38.00
|
|
Zone 5
4-6 days
|
Bosnia-Herzegovina, Bulgaria
Greece (Mainland only), Latvia
Lithuania, Romania
|
£55.00
|
|
3 day
|
Liechtenstein, Switzerland
|
£55.00
|
|
4-6 days
|
Croatia, Iceland, Montenegro
Norway, Serbia
|
£82.00
|
For parcels over 2Kg to worldwide locations prices are available on request.
Privacy & Cookie Policy
Seals + Direct Ltd ("We") are committed to protecting and respecting your privacy.
This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Seals + Direct Ltd, Unit 6, Milton Business Centre, Wick Drive, New Milton, Hants BH25 6RH
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
· Information that you provide by filling in forms on our site www.sealsdirect.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services.
· If you contact us, we may keep a record of that correspondence.
· We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
· Details of transactions you carry out through our site and of the fulfilment of your orders.
· Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
USE OF COOKIES ON THIS SITE
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The table below explains the cookies we use and why.
|
Cookie
|
Name
|
Purpose
|
More information
|
|
Google Analytics
|
_utma
_utmb _utmc _utmz |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
|
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
YouTube cookies
We may embed videos from YouTube using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
· To ensure that content from our site is presented in the most effective manner for you and for your computer.
· To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
· To carry out our obligations arising from any contracts entered into between you and us.
· To allow you to participate in interactive features of our service, when you choose to do so.
· To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.
If you are an existing customer, we may also contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group of companies.
We may disclose your personal information to third parties:
· In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
· If Seals + Direct Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
· If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Seals + Direct Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
YOUR RIGHTS
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at sales@sealsplusdirect.co.uk
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to sales@sealsplusdirect.co.uk
Please Note: It should be appreciated that the information given on this Website is, to the best of our knowledge, true & accurate. However the conditions to which our products are used are out of our control & are supplied without warranty or guarantee. It is the user’s responsibility to ensure that material supplied is suitable for the purpose required. No liability is accepted for direct or consequential loss. We reserve the right to change specifications without notification. E&OE.